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The Range is excited to announce we’re now partnered with Clearpay, bringing you another way to pay at checkout. Clearpay allows you to buy what you want now and pay in four payments made every two weeks. All payments are interest-free, automatic, and there are no additional costs, as long as you pay on time.
1. What is Clearpay?
Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly.
The service is provided by Clearpay Finance Ltd. Clearpay Plans are deemed authorised and regulated by the Financial Conduct Authority for the purposes of the Temporary Permission regime for Regulated Deferred Payment Credit. Details of the Temporary Permission regime, which allows firms to carry on deferred payment credit activities while seeking full authorisation, are available on the Financial Conduct Authority's website.
2. How do I use Clearpay?
Clearpay can be used online and instore.
To shop online, simply visit The Range and check out as normal. At checkout, select Clearpay as your payment method. You'll be directed to Clearpay to log in or create an account and provide your payment details (Visa or Mastercard).
If you've used Clearpay before, just log in to complete your order.
To shop instore, download the Clearpay app and set up the Clearpay Card. Before paying, head to the In-store tab in the app and enter your purchase amount. We'll run a quick check and, once approved, you can tap and pay using Apple Pay, Google Pay or Samsung Pay. Your purchase will then be split into 4 instalments.
3. Where can I use Clearpay?
Take a look at the Clearpay Shop Directory to check out our amazing partners where you can use Clearpay.
4. Who can use Clearpay?
Clearpay is only available to permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing address.
Customers with international billing addresses will not be able to use Clearpay or create a Clearpay account. Other eligibility criteria apply, including creditworthiness and affordability assessments. See Clearpay Terms of Service for further details.
5. How does the Clearpay payment schedule work?
Clearpay will split the total value of your order into 4 instalments payable every fortnight. When transacting online the exact amounts and dates will be displayed for you to agree to before you confirm your purchase. For instore purchases you will receive your payment summary once you have successfully transacted.
If you would like to make additional unscheduled payments before they are due, you may log into your Clearpay account to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
6. What if I can't pay a Clearpay instalment?
If you cannot make a payment, please contact Clearpay here.
As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay.
Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. If your order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees will not exceed 25% of the total order or £24, whichever is less.
Late payments may affect future spending limits. We may also report your late payment data to credit reference agencies. This could have a negative impact on your credit file, and could make it harder to obtain credit in future.
Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. We encourage you to use Clearpay responsibly. Please see Clearpay Terms of Service for further details.
7. When will my items be delivered if I use Clearpay?
Clearpay orders are delivered within our standard delivery timeframes like any order from The Range.
8. Is there a limit to how much I can spend on a single Clearpay transaction?
Yes, your order value including shipping must be between 4p and £1500 to use Clearpay. Your maximum order value may be lower depending on factors such as being a new customer or your payment history.
9. Can I use another form of payment with Clearpay?
Yes, you may also use a gift card, cash, or a promotional code with Clearpay to pay for your purchase.
10. How do I return or exchange an item purchased with Clearpay?
Clearpay purchases follow the retailer's standard return policy for both instore and online transactions. Check with the retailer's return policy to make sure your purchase is eligible for return.
Please note, refunds for Clearpay purchases will be refunded from The Range to Clearpay. We cannot provide an exchange or cash refund.
When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until the merchant has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay.
You can view the details by logging in to your Clearpay account. For more information on refunds, please visit Clearpay's FAQ page.
11. Where can I find out more about Clearpay?
Visit the Clearpay website for a comprehensive list of FAQs, Clearpay Terms of Service, and Privacy Policy.
£15 off your first ever Clearpay purchase of £75 or more at The Range
This promotional offer ("Offer") is supplied by Clearpay Finance Limited (company number 05198026) of 101 New Cavendish Street, London, UK, W1W 6XH ("Clearpay")
Acceptance: By claiming the Offer you agree to these terms and conditions.
Offer period: The Offer is available between 8.00am on 15th June 2026 (BST) and 11.59pm on 28th June 2026 (BST).
Eligibility conditions: To be eligible to claim the Offer:
The Offer is subject to availability of stock and to The Range' normal terms and conditions.
Claiming: You must spend £75 or more in one transaction online at www.therange.co.uk using Clearpay to receive £15 off your order at the Clearpay checkout ("Promotional Discount") during the Offer period. The Promotional Discount will automatically be applied to your total purchase value (including tax and shipping costs) as displayed in the Clearpay checkout before the final confirmation is made. The Promotional Discount will not be reflected in the retailer receipt, please refer to your Clearpay order confirmation.
Claiming conditions: You are only entitled to claim one Offer. The Offer is single use only and cannot be used in conjunction with any other promotional offer. The Offer is non-transferable, not redeemable for cash or credit and cannot be used to purchase The Range Gift cards, and may not be resold. If you violate any of these Offer terms or Clearpay's Terms of Service, the Offer (including the Promotional Discount) will be invalid.
Returns / refunds: Where the Promotional Discount is used on your first online The Range Clearpay purchase that is subsequently returned by you and/or refunded, the amount you will be refunded will be reduced by the value of the Promotional Discount. For any partial refunds, the Promotional Discount will be applied proportionally to each item. In all cases you will not be refunded more than you originally paid. All refunds and returns are subject to Clearpay's Terms of Service.
Example: You buy 3 items totalling £90 (A £30, B £40, C £20), get £15 off, pay £75 across 4 instalments of £18.75. You return Item A. Its share of the discount is 30/90 × £15 = £5, so the refund is £25. If you've still got instalments to pay, the £25 reduces your balance. If you've already paid in full, it goes back to your card. Revised order total: £50.
Need more information about Clearpay? Visit the Clearpay website here for a comprehensive list of FAQs, Clearpay Terms of Service here, Privacy Policy here.
CDS (Superstores International) Limited is not a lender and acts only as an introducer. Please spend responsibly. Missed payments may affect your ability to use Clearpay in the future. CDS (Superstores International) Limited is authorised and regulated by the Financial Conduct Authority (FCA FRN 683245) and acts as a credit intermediary and not a lender, offering credit products provided by a limited number of finance providers.
